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If you purchased your furniture after year 1999 or if you purchased your furniture at any Lowe's, Home Depot, Menards, City Furniture, Harrows, Sears, Wal Mart, Sam's Club, Costco, any Military Exchange, Fortunoff's, or any Big-Box Mass Merchant style of store, and are needing warranty info, replacement parts, or seeking additional pieces you MUST do the following
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Dial 502 410 0700 Choose option # 1 Then choose store from where purchased by listening to all three options Next information will be another contact number for YOUR furniture line Your FIRST action should be above. If for any reason you find you are not able to be assisted that route - please contact BJI below:
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* The furniture you purchased was made in China and distributed by a company that is not associated with the Original Samsonite Manufacturing Co.